Welcome to the KreatifHub site, thank you for using and accessing the KreatifHub service, application, and/ or Site. The terms and conditions listed on this page (“Terms and Conditions”) manage Your access to the site https://kreatifhub.com/, along with its derivative sites that developed by Us (“Site”) and usage of all the features in it (“Features”) by PT Kreatifhub Inti Nusantara (“KreatifHub” “We', “Our” or “Us”).
By accessing Site, You represent that You have read, understood and agreed to be bound by these Terms and Conditions. If You do not agree to these Terms and Conditions, You are not permitted to access Site or use Features. These Terms and Conditions may be considered as a master agreement which is a reference to set other terms and conditions including but not limited to Privacy Policy or other terms which may be made by Us from time to time, and by binding to these Terms and Conditions, You represent to subject to the derivatives of these Terms and Conditions. The invalidation of other Terms and Conditions shall not cause these Terms and Conditions to become illegal, invalid, and/ or not applicable.
By agreeing to this Terms and Conditions, You are deemed competent according to Indonesian law and applicable jurisdiction law. If You are 18 years old or less than 18 years old, You may access Site and/ or use Features accompanied by someone who is deemed capable of carrying out legal actions. If You act as an employee, agent, or proxy and act for and on behalf of other individuals, organizations, business entities, legal entities, or other agencies, You hereby represent and warrant that You are an authorized party to represent that party, in which these Terms and Conditions shall bind the party You represent. If You are not capable (including but not limited to persons who are immature, those who are under the guardship, or unauthorized representatives), then You are fully responsible for everything You do in Site, including but not limited to activities that You do with other parties who use Site.
1. Definitions
1.1. You means visitors, Talent and / or Creative Professionals that are accessing and / or using the Site, either as a free or paid.
1.2. Creative Professional means an individual, group of individuals, or a legal entity that are looking for Talent by offering jobs through the Site.
1.3. Business Day means a day, other than Saturday, Sunday, official national holidays, and other days determined by the government as a holiday, where the Bank operates commercially.
1.4. Applicable Law means any national, local provincial, municipal or other law, agency regulations, judgement, constitutions, decisions, rules, binding government policies, and statutes in a jurisdiction that applies to You and KreatifHub.
1.5. Confidential Information means all information communicated between parties in these Terms and Conditions.
1.6. Content means all information, material, or content in the form of writings, photos, video, audio, image , or in other form that published or inputted by Talent and / or Creative Professional to the Site.
1.7. Talent means an individual, group of individuals, or a legal entity that is looking for a job through the Site.
2. KreatifHub
2.1. KreatifHub is a limited liability company that creates, manages, and develops Site that refer to the www.kreatifhub.com/ site and other application developed by KreatifHub that function as a platform which connects Creative Professional with Talent to collaborate in the creative industry.
2.2. In this matter, KreatifHub connects Creative Professional and Talent through the Site, so that Creative Professional and Talent shall bear full responsibility on all communication, transactions including any loses that arise as consequences of communication and transactions that performed.
3. Account Terms
3.1. To be able to access and use the features available in Site optimally, You must register Yourself on the system contained in Site by creating an account ('Account').
3.2. You hereby represent that You are a capable person and are able to enter into a legitimate agreement according to laws.
3.3. You are required to fill in personal data completely, accurately, up to date, do not contain misleading, and truthful information on the Account page, and we are not responsible for any consequences that occur if there is incorrect, inaccurate, or misleading information about the personal data that you include on accounts that cause losses to third parties. As long as you access the Site and / or use the features in it, you need to update information about yourself periodically so that the information contained in your account is the recent information.
3.4. We may request additional information regarding Your personal data for verification purposes, including a photo of your Identity Card or other identity that is in accordance by Applicable Law and a photo of Yourself. If You are not willing to provide additional information, We have the right to limit Your use of the Site and the features therein, including to refuse account registration if You do not complete the required requirements and if You meet the criteria referred to in Article 4 of these Terms and Conditions.
3.5. In the event that Your Account is already registered in Site, You cannot register the following Account using the same personal data as Your registered Account, unless We give You a permission to do so.
3.6. You may make changes to any information or data on Your Account at any time while still subject to the terms and procedures set by KreatifHub.
3.7. You are prohibited from transferring and/ or selling Your registered Account to other parties without Our consent.
3.8. We with Our own authority may suspend Your Account and/ or delete Your Account which will result in You being unable to access Your account temporarily or permanently for alleged violations of Terms and Conditions and/ or Applicable Law without prior notice or information to You. After We suspend an Account and / or delete an Account, We shall notify You promptly of such matter via e-mail along with the reasons for the suspension and/ or deletion of the Account. We shall restore Your account to its original state if You have corrected Your mistakes and You understand that all losses suffered by You during the suspension of Your account are Your full responsibility.
3.9. In the event of an account suspension and / or deletion as referred to in Article 3.8 of these Terms and Conditions, We may notify other users who have interaction history with You that Your Account is under suspension and / or has been deleted.
3.10. You are responsible for the security of the Account including Your e-mail and password as well as verification codes generated and sent by Our system or the third party system that We appoint. Therefore, You hereby represent that We are not responsible for any losses or issues arising from the misuse of Your account caused by Your negligence or mistakes. If there is an indication of abuse of Your account, We may only help You to check, suspend, or terminate Your access to the account after You notify Us about it through the contact us Feature on Site or other means of communication that We provide from time to time.
4. Limitation of Access to the Site and Use of Features
You are not permitted to access the Site including using the Features in it and We reserve the right to terminate Your access to the Site including the Features, if:
5. Paid Membership
5.1. If You intend to use the premium Features that We provide, You can upgrade Your account by paying a subscription fee that We determine from time to time ('Subscription Fees').
5.2. We give You an option of payment methods, either via bank transfer to the account specified by KreatifHub, through a virtual account, credit card, debit card, or other payment methods provided by KreatifHub.
5.3. You understand that in order to support payment activities, We can use the services of third parties so that it takes time to verify payment and We cannot guarantee that You can immediately use premium features immediately after You make a subscription fee payment.
5.4. When You choose to pay a Subscription Fee, You also agree that:
a. payment of Subscription Fees shall be subject to tax in accordance with Applicable Law;
b. We may obtain information regarding Your chosen payment method including Your transaction history on the Site, while still referring to the Privacy Policy; and
c. We can save and forward bills for Subscription Fees automatically (if you choose a payment method using a credit or debit card). To avoid an automated charging of Subscription Fees, You are advised to check the subscription date and cancel the Subscription Fee before the subscription date the following month begins.
5.5. In the event that the payment method chosen does not provide an automated charging of Subscription Fee, You understand that We have the right to terminate Your access to premium features if the subscription period has ended and You do not renew it after We provide notification to extend the subscription period.
5.6. Before making a payment, We recommend that You recheck the Subscription Fee package that You chose because the Subscription Fee that has been paid is non-refundable by Us. By making a payment for the Subscription Fee, You understand that We do not provide a provision for refunding the Subscription Fee so that if there is a payment error, either due to a mistake in the package selection, payment method selection, or payment related information, You are fully responsible for it.
6. Job Search by Talent
6.1. After the Talent creates an Account that is registered on the Site and intends to find jobs through the Site, Talent understands and agrees that Talent discloses personal data and other information including Content uploaded on the Site based on Talent’s own volition to be accessible by Creative Professionals and / or by Us through the Features within the Site.
6.2. When the Talent decides to submit a job application to a Creative Professional, Talent gives an approval to Us to display the required personal data, including but not limited to photos, resumes, portfolios, or other information.
6.3. By submitting an application, Talent declares and guarantees that all information related to personal data and capabilities uploaded on the Site is based on actual conditions and is willing to carry out its work properly if Talent is employed or cooperates with Creative Professional.
6.4. We reserve the right to delete, to not display, or request Talent to revise information about Talent or Content that will be displayed on the Site if we find inaccurate information, containing SARA content (Ethnic, Religious, Race and Intergroup), defame, contains elements of discrimination against certain parties, vulgar, threatening, contains pornography, violates the intellectual property rights of third parties, or other content that violates the norms and Applicable Laws.
6.5. Talent understands that by choosing not to access the premium features that We provide, there are some restrictions that We set for Talent so that Talent cannot use the Site and Features in its full capacity.
7. Advertisement Publication by Creative Professionals
7.1. In order to maintain Your convenience and trust, We with Our own authority shall conduct reviews and curation of advertisements created by Creative Professionals before the advertisement can be displayed on the Site.
7.2. If Creative Professional does not use the premium features that We provide, then there are restrictions on the use of features, including restrictions related to the number of advertisements that can be displayed, as well as restrictions on the types of information related to Creative Professionals that can be displayed including telephone number information, contact persons, Creative Professionals sites, Creative Professional social media, and information related to other media owned and managed by Creative Professional.
7.3. We reserve the right to delete, to not display, or ask Creative Professionals to revise information about Creative Professionals or Content that will be displayed on the Site if we find information that is inaccurate, contains SARA content (Ethnic, Religious, Race and Intergroup) , defame, contain discriminatory elements against certain parties, vulgar, threatening, contain pornography, violate the intellectual property rights of third parties, or other content that violates the norms and the Applicable Law.
7.4. The advertisements displayed on the Site are only intended for the purpose of finding Talents and distributing information related to work provided by Creative Professional. If we find an advertisement where its intention is not in accordance with such purpose, We have the right not to delete, to not display, and / or reject the advertisement (if the advertisement has not been displayed on the Site) and we will notify the relevant Creative Professional so that it can be revised.
7.5. We have the authority to reject advertisements that will be displayed on the Site if we find information about Creative Professionals mentioned in Article 7.2 and Article 7.3 of these Terms and Conditions by notifying the relevant Creative Professional so that they can be revised.
7.6. The advertisement displayed on the Site shall have a period of time that can be chosen by Creative Professionals before the advertisement are displayed. If the advertisement period has expired and Creative Professional intends to redisplay the advertisement, then Creative Professional must re-submit the advertisement creation and we have the right to determine whether the advertisement meets the requirements to be displayed on the Site or not.
7.7. If the Creative Professional Account is under suspension and / or is removed by Us based on the causes and conditions set out in these Terms and Conditions, the advertisements that are currently displayed may be removed from the Site.
7.8. Creative Professional hereby represent and warrant that all Talents who are received and employed by Creative Professional must be paid according to wages based on the consensus and will be treated in accordance with the provisions of the Applicable Law.
8. Communication between Talent and Creative Professional
8.1. Talent and Creative Professional can communicate directly through the features provided by KreatifHub. The communication features found on the Site are prohibited from being used as:
a. media for Talents and Creative Professionals to carry out communication that is not done for collaboration purposes; and
b. media for Talents and Creative Professionals to carry out communications that contain SARA (Ethnic, Religion, Race and Intergroup ), defamation, fraud, contain discriminatory elements against certain parties, vulgar, threatening, containing pornography, harassing, criminal plans , or other content that violates the norms and the Applicable Law.
8.2. If You perform a prohibition referred to in Article 8.1 of these Terms and Conditions, then We may terminate Your access to the Site without prior notice and We are not responsible for all losses incurred by You for terminating access to the Site.
8.3. We have verified the Talent and Creative Professional as best as We can. However, We cannot fully guarantee that both Talent and Creative Professional will always provide information that is accurate, correct, and not misleading. Therefore, We recommend that you re-examine the accuracy of the information and submit it to Us through the communication tools that We provide if You found indications of fraud or inaccurate, incorrect and misleading information.
8.4. If there are alleged violations of the Terms and Conditions by either Talent or Creative Professional or for reasonable reasons to protect Our interests, We have the right to access the communication history between Talent and Creative Professional who are allegedly violating the Terms and Conditions for further investigation. We may also share Your personal data and information to the authorized party or based on the decision of a legitimate government body or based on the provisions under the Applicable Law. You may access further information about protecting Personal Data on the Privacy Policy page on the Site.
9. Automatic Processing
In order to improve the services that We provide to You through the Site, We develop technology that can perform automatic processing by using the information that You enter on the Site, including activities that You do on the Site to provide a list of Creative Professional or Talent recommendations that might be useful for You. Therefore, the more complete the information You provide and the more often You may carry out activities on the Site, We may provide more accurate and relevant results for You.
10. Your Personal Data
We shall always protect Your Personal Data with reference to these Terms and Conditions and Applicable Laws. Further provisions regarding the security of Your Personal Data can be accessed through Our Privacy Policy which is an inseparable part of these Terms and Conditions.
11. Term and Limitation of Access Rights
11.1. These Terms and Conditions shall apply for an indefinite term until it is expired for reasons specified in the Terms and Conditions.
11.2. If you intend to terminate your engagement with these Terms and Conditions and their derivative provisions, you may terminate your use of and access to the Site including the Features therein in the Account settings section. If you experience problems in deleting an account, you can contact us through the communication tools that We provide from time to time.
11.3. We with Our own authority may at any time temporarily suspend, limit or terminate Your access to Your Site, Features and/ or Account either temporarily or permanently without prior notice from You and without violating the provisions of the Applicable Law, for reasons of:
a. violations that You commit to all or part of these Terms and Conditions or the non-fulfillment of Your obligations to Us;
b. You perform a violation of the Applicable Law that that may harm Us directly or indirectly.
11.4. We shall notify You no later than 2 (two) Business Days after We make a temporary discontinuation, restriction or termination of Your access to Your Site, Features and/ or Account.
11.5. Please be advised that termination of Your access to the Application, Features and / or Your Account due to the reasons stated in Article 11.3 of these Terms and Conditions do not give an obligation for Us to return the Subscription Fee paid for the current month in which Your access to the Application, Features , and / or Your account has been terminated.
11.6. Temporary discontinuation, restriction or termination of Your access to Site, Features and/ or Your Account temporarily or permanently does not limit Us to claim damages, report to the authorities, and / or take other actions that We deem necessary to protect KreatifHub's interests.
12. Intellectual Property Rights
12.1. Site, Features, names, trade names, logos, nuances, appearance, text, images, videos, content, programming codes, services and other materials provided by Us ('Material') are protected by intellectual property rights under Applicable Law. All rights, ownership and interest in the Material are Ours and We grant You a non-exclusive, non-merchantable and non-transferable license which can be revoked or withdrawn at Our own discretion. You hereby understand that You will not have the right, ownership or interest in the Material unless otherwise specified by these Terms and Conditions.
12.2. Any usage, duplication, distribution, usage, or creation of derivative works on Material other than those specified in these Terms and Conditions constitutes a violation of Our intellectual property rights so that We may perform available legal remedies under Applicable Law to recover losses caused by such violations.
13. Prohibition
13.1. You may only access Sites and use Features for Your personal and business use without violating anyone's rights or Applicable Law. When accessing Site and/ or using Features, You are prohibited from:
a. intentionally and without right or unlawfully intercepting or extracting transmission of electronic information and / or electronic documents or electronic information and / or electronic documents belonging to other Talent, other Creative Professionals, or Us;
b. intentionally and without rights or against the law in any way alter, add, reduce, transmit, damage, delete, move or hide an electronic information and / or electronic documents that are listed on the Site whether private or public;
c. intentionally and without right or unlawfully take any action that results in the disruption of access to Site by other Talent or Creative Professional;
d. intentionally and without right or unlawfully sub-license, produce, sell, procure for use by another party, distribute, provide or acknowledge ownership of Our Site, Features or other intellectual property rights;
e. intentionally and without right or unlawfully manipulating, changing, omitting, destroying part or all of the Site;
f. use Site and / or Features to conduct transactions that contain part of fraud or violate the rights of third parties and violate the provisions of Applicable Law;
g. use a program or do certain things that can access, search or obtain information that is not Your right from Site;
h. interfere with the continuity or damage of the server or network connected to the Site or ignore the standard procedures, rules or laws that apply to the Internet connection;
i. trying to access a part of Site that You do not have the right to access;
j. carry out acts of plagiarism or publish content or Material that is displayed on Site without permission from Us or related third parties or without mentioning the identity of Us or related third parties as the copyright holder of the content that violates a third party intellectual property;
k. perform or attempt to reverse engineer, decompile, disassemble the programming code or algorithm or structure contained in Site; or
l. perform, order, participate, provide assistance or provide opportunities to conduct activities that violate the Applicable Law, violate these Terms and Conditions, violate the rights of third parties, or have bad intentions while accessing Site.
13.2. We have the right to sue both civil and criminal proceedings for all prohibited acts as referred to in this Article and these Terms and Conditions as a whole.
14. Content and Access to Third Party Content
14.1. In using Site, You are prohibited from uploading or inserting words, comments, images or any content that contains SARA (Ethnic, Religious, Race and Intergroup), discrimination, demeaning or cornering other people, vulgar, threatening, advertising or promoting other sites other than Sites KreatifHub and other content which is prohibited according to these Terms and Conditions, Applicable Laws and values ??and norms contained in the community.
14.2. You are prohibited from using, uploading, publishing and / or in other words holding photos, images, audio, videos, and other forms of content that are owned by third parties without the third party's approval on the Site, causing violations the third party rights..
14.3. If there are alleged violations of third party rights including infringement of intellectual property rights committed by You, We may request the necessary evidence and provide the evidence to the authorized party to protect Our interests.
14.4. When You upload or post Content on the Site, You give us non-exclusive, unlimited, territorial, irrevocable, and royalty-free rights to use any and all intellectual property rights to the Content that you upload for implement these Terms and Conditions. To the extent permitted by Applicable Law, You hereby declare not to claim the economic rights that You have over the copyright or intellectual property rights of the Content to KreatifHub.
14.5. We reserve the right to remove content or material in Site at any time in violation of these Terms and Conditions, the Applicable Laws regulations, and the applicable values and norms. Site may load third party content or links to third party sites, which are provided as information to You.
14.6. Therefore, We are only responsible for all content that We have. We do not guarantee that any content provided by third parties on Site is of quality, accurate, trustworthy or free from violation of the law.
14.7. We cannot control, support or monitor the contents of third-party sites and will not be responsible for errors or omissions of third parties, and You are responsible for Yourself for Your access to such sites. You need to know that these Terms and Conditions do not include Your access to these third party sites.
15. Limitation of Liability and Indemnity
15.1. By accessing and using the Site and its features, You understand that the Creative Professional and Talents displayed on the Site is not always in accordance with Your expectations and We refuse to guarantee that You will definitely find a Creative Professional or Talent that matches the criteria that You expect.
15.2. We always try to keep Our Site safe, comfortable, and functioning properly. However, We cannot guarantee that these Sites will operate continuously or that access to Our Sites will always be perfect.
15.3. YOU HEREBY AGREE THAT YOU USE OUR APPLICATION AT YOUR OWN RISK, AND THE APPLICATION IS PROVIDED TO YOU ON AN 'AS IS' AND 'AS AVAILABLE' BASIS, AND CANNOT BE CHANGED, MODIFIED, OR ADJUSTED BASED ON YOUR PARTICULAR DEMAND.
15.4. WE REFUSE TO GUARANTEE THAT THE APPLICATION AS WELL AS FEATURES WILL OPERATE WITHOUT INTERRUPTION OR THAT THE APPLICATION AND FEATURES WILL BE FREE FROM MINOR DEFECT OR ERRORS THAT DO NOT AFFECT ITS PERFORMANCE IN MATERIAL OR THAT ALL FEATURES IN THE APPLICATION IS DESIGNED TO MEET ALL YOUR REQUIREMENTS.
15.5. Any damage that occurs to Your computer network, cell phone, Sites or other devices due to the use of Sites is Your full responsibility, to the extent permitted by the Applicable Law.
15.6. To the extent permitted by the Applicable Law, We hereby are not responsible and You agree not to submit a claim to Us for any consequences, losses and/ or damage arising from but not limited to:
a. information or content written by other Creative Professionals or Talents;
b. negligence or error that You made while accessing and/ or using Sites and / or Features;
c. use of the Site and / or Features that are not in accordance with these Terms and Conditions or other derivative provisions;
d. violation of third party intellectual property rights by You;
e. further process between Creative Professional dan Talent performed offline beyond the Site;
f. further policies stipulated by the Creative Professional in recruitment matter;
g. interruptions, bugs, inaccuracies and defects in Sites as long as We have taken reasonable efforts to fix the Sites;
h. Your negligence in maintaining the security of Your Account including if there is misuse of Your Account by another party who has access to Your Account;
i. damage to Your computer, cell phone or electronic device network due to the use of Sites;
j. viruses or other dangerous things obtained by accessing Site and/or Features; and
k. hacking by a third party to Your account.
15.7. If there is a dispute arising between You and an Creative Professional or other Talent arising from the transaction process of recruitment and communicating in the Site, You hereby agree to release Us (including Our parent company, directors, commissar, shareholder, employees, and/ or legal representatives) from claims and charges for damage and such loss both materially and immaterially.
15.8. You hereby agree that shall release Us from claims for indemnity and safeguard Us (including the parent company, directors, commissar, shareholder, and employees and/or Our legal representatives) from any claims or claims, including reasonable legal fees, delivered by third parties arising from violations of these Terms and Conditions by You, improper use of Our Site and / or Your violation of Applicable Law or violation on the rights of third parties which performed by You.
16. Dispute Resolution
16.1. All disputes arising between You and Us relating to the implementation of these Terms and Conditions will be settled amicably, with a period of 30 (thirty) days after the dispute is informed to Us.
16.2. Before contacting Us directly to negotiate the settlement of an issue or dispute, You agree not to announce, make writings in online or print media related to the matter that may corner KreatifHub.
16.3. If no agreement is reached from amicable negotiation, then a civil lawsuit can only be filed in the West Jakarta District Court.
16.4. As long as the dispute is under the settlement process, You are obliged to continue to perform the obligations that You must fulfill according to these Terms and Conditions.
17. Miscellaneous
17.1. These Terms and Conditions are made, implemented, subject to and interpreted based on the provisions of the laws of the Republic of Indonesia.
17.2. These Terms and Conditions include the terms of access to Sites that apply as a valid agreement between KreatifHub and You. You cannot transfer Your rights and obligations in these Terms and Conditions to any third party.
17.3. You need to know that We do not collect fees for the use of the Site and the Features in addition to the Subscription Fee or other fees that can be set out from time to time by giving prior notice to You. Therefore, We advise You to be careful if there are Creative Professionals or other parties who charge additional fees on Our behalf. If You find anything suspicious in connection with that matter, You can convey it to Us through the communication facilities we provide.
17.4. We always try to provide the best service for You in accessing Our Sites therefore We have the right to make changes to these Terms and Conditions in order to adjust to the business development and the provisions of the Applicable Law. Changes to these Terms and Conditions shall from time to time be uploaded to Sites so that You can read the changes from these Terms and Conditions. If changes to these Terms and Conditions are material, We will notify You before the changes take effect. By continuing to access Sites, You declare that You have read, understood and agreed to be bound by these amendments to these Terms and Conditions.
17.5. In order to improve the services available on the Site and as a form of promotional activities that We do, We may hold competitions, giveaway, discounts, or other attractive offers intended for You that We will determine from time to time.
17.6. If there are provisions or parts of these Terms and Conditions that are illegal, cannot be applied or become invalid, then such provisions or parts will be deemed removed from these Terms and Conditions and other provisions of these Terms and Conditions will remain in full force.
17.7. These Terms and Conditions may be translated into other languages besides Indonesian provided by Us. It is possible that some parts of these Terms and Conditions have different meanings, intentions, or interpretation when translated into other foreign languages. If there are differences in interpretation between the Indonesian version and the foreign language version, the Indonesian version shall prevail and You are encouraged to refer to the Indonesian version.
18. Contact Us
You can contact Us via e-mail of support@kreatifhub.com or telephone to (+6221) 29953808 All correspondence between You and Us can be noted or recorded for Our interest.